- No face masks or sale items will be accepted for return or exchange.
- All returns & exchanges must be approved.
- Please contact: firstname.lastname@example.org for approval.
- The policy lasts 30 days since the purchase date & the receipt or proof of purchase is required.
- If approved, please send the item(s) in original packaging to: Oscardo Inc., 1145 Bellamy Rd N, Unit 14, Scarborough, ON M1H 1H5, Canada.
- All the returns are inspected, and refund or exchange is granted upon approval.
- For the credit card charges 5% additional fee may apply.
- The bank return takes 7-10 working days.
- The orders are shipped within 2-3 working days upon receiving.
- Lost packages are refunded or replaced only for trackable shipments.
- To be eligible for the refund you should consider using a trackable shipping service or purchasing shipping insurance. Shipping costs are non-refundable.
- There is no warranty for deliveries by shipping companies (UPS & Canada Post) and the delivery time is only an estimate.
- Please wait for an email or phone call to notify you for pick up before you come
- Pick up address is 1145 Bellamy Rd. N. Unit 14, Scarborough, ON, M1H 1H5
- Please drive to the back loading dock (warehouse) for pick-up
- We are not open to the public to show merchandise